State Farm® Insurance Agent Rich Scott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bobby Evans
February 25, 2026
"Shout out to Rich Scott and his Staff. I lost my home to a fire one evening and Rich was there at 0900 the next morning. Great people all around Esp Ms Laverne she is a doll"
"Bobby, thank you so much for the 5-star review. Laverne is a special person and we know how hard it is to deal with a loss and especially a loss of an entire home. We are always here! ~Rich"
Bryan Teer
February 23, 2026
"Laverne did her best to get me set up with the. Best coverage and price on my vehicles. Hard off to the team at Rich Scott’s State Farm office in Trinity, Texas!"
"Bryan, thank you so much for leaving us a 5-star review! I don't know what we would do without Laverne! She is definitely a GREAT person to work with! We appreciate you trusting us with your insurance needs. ~ Rich"
Timothy Robertson
February 20, 2026
"I appreciate Mrs.Tiffany for the welcoming experience as a new customer she was very polite and made it happen very timely. Thanks"
"Thank you for the 5-star review! Tiffany is great at making things easy and getting things done correctly the first time. I'm so glad you had a great experience with our office. We look forward to working with you in the future. ~ Rich"
Cecelia Lorenzen
February 14, 2026
"I am very appreciative of the support I have received from Tiffany at Rich Scott Agency. She has been prompt and helpful to send and forward any information I need."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rich Scott’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Trinity. ~ Rich"
Lisa Anthony
February 13, 2026
"My husband & I just moved to the Trinity in area. We’ve been with State Farm for years! Nina was very helpful, friendly & knowledgeable in assisting us in getting our home owners/car insurance. She was such a pleasure to do business with!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! ~ Rich"
Trevor McCarley
February 12, 2026
"Nina at Rich Scott’s office was extremely helpful. I really appreciated how easy she made the entire process. Highly recommend to anyone looking for honest, knowledgeable, and reliable insurance help."
"Thank you so much for the 5-star review! We really appreciate your business and you trusting us with your insurance needs. Nina is a great asset to our office. Please let me know if you every need anything. ~ Rich"
Rob Kirwan
February 10, 2026
"Very happy with the service and it was such a surprise to call and leave a message and have an actual live person call back. I had a great experience with a friendly and knowledgeable person to help me get what I needed. Unlike the other company, "Liberty Mutual" , this was a good experience. And they actually have an office where you can actually walk in and see someone face to face. Very good and well done."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Rich"
Austen Amburn
February 6, 2026
"Ms Tiffany, got my insurance quote taken care of fast and easy for me! 10/10 will recommend!"
"Austen, thank you so much for leaving us a 5-star review! We appreciate your business and look forward to working with you in the future. Thank you! ~ Rich"
Emmanuel Rutledge (Manny)
February 6, 2026
"Ashely Morris’s service was excellent and professional! The rates are even better than I could imagine. Jake from State Farm who? I only what Ashley Morris dealing with my insurance from now on."
"Emmanuel, thank you so much for the review! LOL...that is funny! I'm so glad she did a good job for you. She is definitely an asset to our team. Please don't hesitate to reach out to if you need something! Thanks, Rich"
Stephen Cain
February 2, 2026
"I'm paying half of what I was paying at Texas Farm Bureau. Thank you Ashley! 😎"
Terri Huelsebusch
January 26, 2026
"Rich Scott and his team did a fantastic job making sure I have the right coverage for my home and auto at an affordable premium. I highly recommend him and Tiffany."
"Thanks so much for the amazing review, Terri! We really appreciate your support here in Trinity . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rich Scott’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Trinity . ~ Rich"
Sandra Barnett
January 20, 2026
"Laverne helped me install my Drive Safe & Safe. She has always been very helpful anytime I call and always professional and nice. Everyone in the office has always been helpful."
"Sandra, thank you so much for the wonderful 5-star review! We are always a call, click, or email away! Laverne is a tremendous asset to our team! ~ Rich"
Brandi Carpenter
January 20, 2026
"Great communication and prices."
"Brandi, thank you so much for leaving us a review. We appreciate your business and always want to provide great customer service. Thanks, Rich"
Brendan Voss
December 12, 2025
"I found all the members of Rich Scott’s agency to be efficient and effective when obtaining my auto policy. Not only were they professional, they were kind!"
"Thank you so much for leaving us a review Brendan! We appreciate the kind words and you trusting us with your insurance needs. ~ Rich"
FSF
December 11, 2025
"Quick and accurate response to requests and questions. Service exceeded my expectations."
"Thank you so much for leaving us a note! We appreciate your business. ~ Rich"
Will Jones
December 11, 2025
"Getting insurance with these guys especially the lady did my quote and typed it all up was very quick and cheap for 2 vehicles"
"Mr. Jones, thank you so much for leaving us a review. Making it easy to do business with us is our first priority. We look forward to working with you in the future! - Rich"
Jonathan Hall
December 9, 2025
"Nina was awesome."
"Jonathan thank you for leaving us a review! Nina is a great asset to our team! Rich"
Daniel oaks
December 5, 2025
"Tiffany was great. Very patient, and explained everything about my policy. Will definitely be recommending their office."
"Thank you do much Daniel for leaving us a review! Tiffany is a great asset to our team. If you ever need anything please reach out to us! Thanks, Rich"
Kevin McCullough
November 17, 2025
"Thank you so much for the prompt and friendly service."
"Thank you so much for leaving us a review Kevin! We appreciate you and you trusting us with your business! Rich"
Jade Brewer
November 8, 2025
"They made my switch to State Farm car insurance so quick and easy. The best! Couldn’t recommend them enough!"
"Jade, thank you so much for the review. We appreciate your business and your confidence in our office. Rich"
Melanie Kimbro
November 7, 2025
"Very nice lady! Would definitely recommend to other people!"
"Thank you so much for the review Melanie! I really appreciate it. I am glad we were able to help you! Rich"
Lindsay Lindley
October 31, 2025
"Tiffany Holbert went above and beyond in making my transfer easy and painless. Not only did she save me money, she gave me options to choose from. Her customer service was phenomenal!!"
"Lindsay, thank you so much for leaving a review! Tiffany is a great help here and we appreciate your business. Please let us know in the future if you need anything. Thanks, Rich"
Kay Arrendell
October 31, 2025
"We had a great experience with Tiffany. She was very nice and experienced. Tiffany told us what we needed and what we didn’t need so she saved us $$$$. Thanks Tiffany so much!!"
"Thank you for your review Kay! I am so glad we could save you money! We appreciate your business and look forward to working with you in the future. Rich"
Amber Masterson
October 29, 2025
"My 19 year old son moved from out of state and I needed to add him to my auto policy. I called the office and Nina helped me get him andded and ready to go very quickly. She was very kind and knowledgeable. Love this office and Nina was awesome."
"Thank you so much for leaving us a review Amber!!! We appreciate your business and I am so glad we could help! Nina is a great asset to our office. Let us know if you need anything in the future! Rich"
Haylee Ullrich
October 24, 2025
"I believe her name was Nina. Very helpful and got my a great rate!"
"Thank you, Haylee, for leaving us a review. We appreciate your business! Rich"