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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Becky Collins

May 26, 2023

5  out of  5 rating by Becky Collins
"I had an incredible insurance experience today ! Nina Acevedo is just the best ! She answered every question and concern I had - she was so patient and kind and never rushed. Nina covered everything I needed to know - she made every step so simple and complete. I highly recommend her ... and I thank her."

cheryl rose

May 25, 2023

5  out of  5 rating by cheryl rose
"Friendly and concerned for customer needs. They hung in with us for the eight months it took to close on our house. Not pushy just willing to take all the time you need. I will recommend this agency to every one"

Paula Guzman

May 18, 2023

5  out of  5 rating by Paula Guzman
"I would love to thank Nina Acevedo for all her help. She’s sweet, professional, and very patient in explaining everything. She answered every question and doubt I had."

Jayson Davenport

May 16, 2023

5  out of  5 rating by Jayson Davenport
"Best customer service I have ever had. Cali does an amazing job and had answers for all my questions. She also makes great tacos. 10/10"

Mercado Mercado

May 16, 2023

5  out of  5 rating by Mercado Mercado
"Thank you Nina for all your help with the change in insurance. Your patience with us through the entire process was like no other, every question was answered every doubt cleared. Will be recommending you!"

AJ Ruth

May 15, 2023

5  out of  5 rating by AJ Ruth
"Great service, easy to work with, and the best rates!"

H R Lee

May 12, 2023

5  out of  5 rating by H R Lee
"Thanks Jody for providing great customer service in an age, where such a thing is becoming extinct."

Troy Reed Yeager

May 10, 2023

5  out of  5 rating by Troy Reed Yeager
"Great agents super helpful no matter my personal issues"

Mary Anne Adams-Tyler

May 10, 2023

5  out of  5 rating by Mary Anne Adams-Tyler
"Always helpful, courteous and quick to address any issue that may come up. Everyone in the office is very friendly and helpful!"

Jess Lewis

May 3, 2023

5  out of  5 rating by Jess Lewis
"Great group one of the best insurance companies we have had love them. Cali is amazing at her job and she will go above and beyond to help you wouldn’t go anywhere else!!!!"

Tj Fotheringham

April 25, 2023

5  out of  5 rating by Tj Fotheringham
"Great group of folks, Cali's very knowledgeable and will do everything in her power to take care of all of your insurance needs. Definitely would recommend her to every one. Great office!!"

Autumn Cornett

April 20, 2023

5  out of  5 rating by Autumn Cornett
"I have nothing but great things to say about the state farm office in trinity,TX. I was helped by Nina! She was patient, sweet and well spoken! Talked me through everything so I wasn't going in blind. She got me an affordable rate and I'm very pleased with her and the state farm staff! Plan to stay with them for many years."

Daniel Choate

April 16, 2023

5  out of  5 rating by Daniel Choate
"Jody Emmons is an awesome representative for State Farm Insurance. She has always gone above and beyond to provide excellent service to me. She is committed to making sure you are property covered. She has never failed to reach out when she is concerned about a policy and has always returned every call or message I have left in a timely manner. She is a professional who cares about her clients."

Donna Grundy

April 16, 2023

5  out of  5 rating by Donna Grundy
"We get great service from Rich Scott and Laverne. They are always very helpful and give quick responses and meet all your insurance needs. Thank you for the great personalized service."

Doc Cowart

April 12, 2023

4  out of  5 rating by Doc Cowart
"I would like to thank Laverne Blevins at Rich Scott State Farm…over the last few years She has always been Professional Timely and and does the Job…Rich should be Proud! Thanks Laverne!!!"

Chad Becker

April 11, 2023

5  out of  5 rating by Chad Becker
"I recently changed to State Farm. This process went extremely smooth and everyone was extremely helpful."

Eric Gayle

April 10, 2023

5  out of  5 rating by Eric Gayle
"I got to work for Rich temporarily and can honestly say that with his team you're not just a customer, you're family. They go out of their way to make sure everyone is taken care of properly and has the coverages they need. Cali was my trainer and is a superbly knowledgeable agent team member who is always willing to help and answer questions. However, they all have your best interests at heart and you won't be disappointed by their willingness to assist you."

Raenah Morrison

April 6, 2023

5  out of  5 rating by Raenah Morrison
"Nina is fantastic and very helpful!!!"

Jenny Bernshausen

April 5, 2023

5  out of  5 rating by Jenny Bernshausen
"Nina was very helpful in trying to get me the best quote she could for auto insurance. She’s very attentive and friendly."

mel swiger

April 4, 2023

5  out of  5 rating by mel swiger
"I found a wonderful person in Nina Aceveda to help me in selecting the type of vehicle insurance I needed today. She was very patient and explained everything that I asked of her. She made me feel very comfortable and I could just tell that she had a wonderful smile and was genuine in wanting to help me. Because of her I will now be getting home insurance also, thank you Nina Aceveda for your time and Rich Scott for having a such a caring person on your team."

Terry Mcclanahan

March 21, 2023

5  out of  5 rating by Terry Mcclanahan
"Rich Scott and his crew have always been very responsive and professional in the handling on my insurance needs. I highly recommend them."

Bailee Newton

March 7, 2023

5  out of  5 rating by Bailee Newton
"Cali was very helpful in getting my renters policy issued and sent over to the apartment manager. She even had to send it multiple times to make sure they got it!!"

Steve Lusk

March 7, 2023

5  out of  5 rating by Steve Lusk
"Great service. Office staff is tremendous. Cali has worked with me..very professional!!"


March 6, 2023

5  out of  5 rating by Alicea
"State Farm is awesome! Our claims have been processed quickly and office staff is always courteous and willing to provide assistance."

Leah Lee

March 5, 2023

5  out of  5 rating by Leah Lee
"Great agency with quality staff! Props to Jody Emmons!"