
State Farm® Insurance Agent Rich Scott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Taylor Knight
March 20, 2025
"Great experience!! Tiffany was extremely helpful and friendly!"
"Thank you so much for the kind words, Taylor! We're thrilled to hear that Tiffany was able to assist you and make your experience a great one. We truly appreciate your feedback and look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out! ~Rich"
Josh Gates
March 19, 2025
"Cheapest I found for rv insurance"
"Thanks for leaving us a note and trusting us to insure your RV. We appreciate your business! Rich"
Miguel Andrade
March 17, 2025
"Tiffany is the best. Very great attitude and so very helpful. 👍"
"Thank you so much for your kind words, Miguel! We're thrilled to hear that Tiffany was able to assist you with such a positive experience. We'll be sure to pass along your compliments to her. If you ever need anything else, don't hesitate to reach out! ~Rich"
carlos rodriguez
March 5, 2025
"Nina was very helpful and knowledgeable. God willing I’ll be swapping over soon . Highly recommended"
"Thank you, Carlos! We look forward to helping you with your insurance needs. We appreciate you giving us a chance. Nina is a great asset to our office. Thanks, Rich"
Michael Fitzgerald
March 5, 2025
"I spoke with Nina and I am very thankful to have gotten her help! Such a kind person and even greater customer service!"
"Thank you, Michael! We're so happy to hear that Nina provided such kind and helpful service. We appreciate your review and are always here if you need anything! "
Tony Carbone
March 1, 2025
"Went to pay my insurance in person and what a nice surprise. Laverne Blevins made my day, we talked like I have been coming in for years to pay, even though this was the first time ever seeing her. I will be paying my insurance in person from now on. Thank you for a memorable experience."
"Wow, Tony! We love hearing that Laverne made such a great impression on your visit. Building connections with our customers is what we're all about! We'll be looking forward to seeing you again for your next visit. Thanks for sharing your experience!"
Jennifer Grace
March 1, 2025
"Great place cheap. They're reliable. They will get you a quote and insurance within minutes. For a great price 👍"
"Thank you for the review, Jennifer! We're glad you found our service reliable. Let us know if you ever need anything—we're always here to help!"
kyndall benner
February 26, 2025
"Tiffany helped us switching car insurance. Extremely helpful and patient with all of my questions. She informed us on different discounts we could get. Overall great experience."
"Kyndall, thank you so much for leaving us a review! Tiffany is a great asset to our office. I appreciate your business and look forward to working with you in the future! Thanks, Rich"
Robert Redmond
February 26, 2025
"Hands down the easiest insurance policy purchase I have ever made. Tiffany took care of all my insurance needs good family discounts at every turn. And the whole thing took less than 15 minutes. Thank you Tiffany!"
"Thank you so much for leaving us a note on Google! Tiffany does a great job for us and we appreciate you letting other people know. We appreciate you choosing us for your insurance needs! Thanks, Rich"
Kay Lemon
February 13, 2025
"Jody sat with me for almost an hour to work with me on matters of importance. When I call I always get the answers I need."
"Thank you, Kay! We’re so glad Jody was able to help you. Providing clear answers and top-notch service is our priority. Let us know if you need anything else—we’re always here to help! ~Rich"
Andrew Hill
February 12, 2025
"Jody was great, very knowledgeable help me through the whole process got everything taken care of and now I'm adding my homeowners to it. Thank you very much.."
"Andrew, we truly appreciate your review! Jody takes pride in making the process smooth and stress-free. We’re excited to continue helping you with your homeowner’s coverage as well. Thanks for the support! ~ Rich"
sheltomlee
February 12, 2025
"Fair rate on new auto policy. Nice knowledgeable service 👍"
"Thank you for your review! We’re happy to hear you had a great experience with our team. If you ever need anything, don’t hesitate to reach out. - Rich"
Ray Chase
February 12, 2025
"It's been nice working with Laverne. She's always polite and professional. Thanks again."
"Ray, we’re so glad to hear you’ve enjoyed working with Laverne! She’s a fantastic part of our team, and we appreciate you taking the time to share your experience. Thanks for being a valued customer! - Rich"
Stormy Perez
February 11, 2025
"Nina was great. She made my transfer of car insurance seamless and more affordable. Thank you Nina"
"Thank you so much for leaving us a review Stormy! We try our hardest to make transferring as easy as possible. Nina does a GREAT job at that. Thanks, Rich"
Unicorntears
January 31, 2025
"I've been with rich scott state farm since i got my first vehicle and license, and i can say I've never been disappointed. Very personal type of place if you prefer to handle things with the same agent like me, id personally recommend jody as she's who i signed up with and who I've delt with since."
"Nick, thanks for leaving us a review!!! We appreciate your business and look forward to a long working relationship with you. Jody is a great asset to our team, and we are lucky to have her. Thanks, Rich"
John Caldwell
January 30, 2025
"Easy to work with no hassle what so ever"
"Thanks for leaving us a note John! We strive to make it as easy as possible for our customers to do business with us. We appreciate your business! Thanks, Rich"
chad hill
January 9, 2025
"Tiffany helped me and my mother out . Nice phone service. . I would recommend her if you’re looking for best quotes and pricing"
"Chad, I really enjoyed reading your post and thank you for choosing us! Tiffany is a great asset to our office. We are always looking for ways to improve our customer's experience. Thanks! Rich"
Ira Valentine
January 9, 2025
"Helped me get the best price possible on my insurance. Save me a lot more than any other company came close to."
"Thank you for leaving us a review Ira! We appreciate your business and look forward to working with you in the future! Let us know if you need anything!!! Thanks, Rich"
mel swiger
January 9, 2025
"I found a wonderful person in Tiffany Holbert to help me in selecting the type of vehicle insurance I needed today. She was very patient and explained everything that I asked of her. She made me feel very comfortable and I could just tell that she had a wonderful smile and was genuine in wanting to help me. Because of her I will now be getting home insurance also, thank you Tiffany for your time and Rich Scott for having a such a caring person on your team."
"Thank you for the sweet note about Nina. She is new to our team and I am so excited that she has joined us. She is a wonderful person and very knowledge about Auto, Fire, and Life Insurance. Let us know if you ever need anything. Thanks, Rich!"
Cellyphone Email
January 6, 2025
"Right down the street if I need to talk to them in person. Ready to reach by phone. No waiting on hold or waiting three to five minutes on automated menus. Priceless."
"Customer service is our main priority. Thank you so much for leaving us a review! Rich"
Bradley
December 9, 2024
"I cannot recommend Rich Scott enough as a State Farm Insurance Agent. From the moment you step into his office, you are greeted with a warm, welcoming atmosphere that immediately puts you at ease. Rich runs his business with a level of personability that is truly rare in today’s fast-paced world. He takes the time to get to know each of his clients personally, ensuring that he understands their unique needs and circumstances. One of the most impressive aspects of Rich’s service is his commitment to personal connections. He refused to take our policy transfers without first meeting us in person. This dedication to building a genuine relationship with his clients speaks volumes about his character and professionalism. It’s clear that Rich values his clients as individuals, not just policyholders. Rich is always available for his customers, whether it’s a quick question about a policy or assistance with a claim. His dedication to providing top-notch service is evident in every interaction. He goes above and beyond to make sure his clients feel valued and supported, no matter the situation. What sets Rich apart is his genuine care for his clients. He doesn’t just see you as another policyholder; he sees you as a person and treats you with the utmost respect and kindness. His expertise and knowledge in the insurance field are impressive, but it’s his approachable and friendly demeanor that truly makes him stand out. Rich also has no issues trying to find ways to reduce the costs of insurance for you while still maintaining valuable protection. His proactive approach in seeking out the best possible options for his clients demonstrates his commitment to their financial well-being without compromising on the quality of coverage. If you’re looking for an insurance agent who is not only highly skilled but also deeply committed to his clients’ well-being, look no further than Rich Scott. He is a true professional in the insurance industry."
"Thank you so much, Bradley, for taking the time to share such a thoughtful and detailed review!! Our dedication to providing personalized service and building genuine connections with our customers is at the heart of everything we do. Your kind words about our commitment to your needs mean so much to us. It’s an honor to serve amazing customers like you, and we’re grateful for your support. Thank you for being part of our State Farm family!! – Rich"
Patricia Ray
December 6, 2024
"Have a friend who has been with state farm over 30 years. His house burned a year ago. State farm was quick to pay half and asked him to make a list of his personal contents that were lost. The list must be submitted on line to a specific link. Not only unable at 70 to understand how to do this, they keep sending him a link that doesn't work. An employee at their office was unable to make the link work. It's been a month now and their solution is to send him the link again. As if the 5 or more attempts that have already been made were not enough. Why isn't there a way that the elderly can easily collect ALL of their money that is due? I see this as extortion and an effort to have frustration make them walk away from thousands they are owed. Anyone can be friendly and helpful while selling you insurance. Too bad they aren't just as friendly and helpful with your claim."
"Hi Patricia, we take all feedback seriously and work hard to provide excellent service to our customers. However, as you are not a customer of our agency, we cannot address the specifics of this situation. If you would like to discuss this further, please contact us directly at 936-594-7571. Thank you."
Rei Lynn
November 22, 2024
"Miss Jody was incredibly helpful! She helped me customize a great plan and answered all my questions! Definitely took some stress out of insurance shopping!"
"Thank you, Rei, for your wonderful review! We're thrilled to hear that Miss Jody was able to provide you with exceptional service and help you customize a plan that fits your needs. Taking the stress out of insurance shopping is exactly what we aim to do! Please don't hesitate to reach out if you need further assistance—we’re always here to help. – Rich"
troy chodrick
November 21, 2024
"Rich’s whole team has always been great. Anytime I call Jody, she knows us by first name and handles our needs immediately. Like family."
"Thank you for the review Troy!!! My team and I are always trying to provide the best service, value, and price as much as we can! We appreciate your business and enjoy working with you! Thank you, Rich!"
Naomi Weaver
November 19, 2024
"Thank you for all your help! Always so helpful and pleasant."
"Thank you so much for the review, Naomi! We're thrilled you've had a pleasant experience with our team. It's our goal to provide helpful and friendly service every time. We're here whenever you need us! – Rich"