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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rei Lynn

Rei Lynn

November 22, 2024

5  out of  5
rating by Rei Lynn
"Miss Jody was incredibly helpful! She helped me customize a great plan and answered all my questions! Definitely took some stress out of insurance shopping!"
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troy chodrick

November 21, 2024

5  out of  5
rating by troy chodrick
"Rich’s whole team has always been great. Anytime I call Jody, she knows us by first name and handles our needs immediately. Like family."
We responded:
"Thank you for the review Troy!!! My team and I are always trying to provide the best service, value, and price as much as we can! We appreciate your business and enjoy working with you! Thank you, Rich!"
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Naomi Weaver

November 19, 2024

5  out of  5
rating by Naomi Weaver
"Thank you for all your help! Always so helpful and pleasant."
We responded:
"Thank you so much for the review, Naomi! We're thrilled you've had a pleasant experience with our team. It's our goal to provide helpful and friendly service every time. We're here whenever you need us! – Rich"
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Jerry Manuel

November 14, 2024

5  out of  5
rating by Jerry Manuel
"Very friendly and efficient, I'm glad I came in today."
We responded:
"Thank you, Jerry! We're so glad you had a positive experience with us. It's always our goal to provide friendly and efficient service, and we're happy to hear we met that standard for you. If you need anything else, feel free to stop by anytime!"
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Charles Darby III

November 13, 2024

5  out of  5
rating by Charles Darby III
"Nina was very helpful and responsive. Great insurance company!!! Will be recommending to all i come into contact with!!"
We responded:
"Thank you very much, Charles! My team and I greatly appreciate your nice review and recommendation! I'm also glad Nina was so helpful with your needs, and I'll pass along your kind words to her. Just let us know if you need anything else! -Rich"
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shelby corry

November 6, 2024

5  out of  5
rating by shelby corry
"I had a great experience with Jody! She was helpful, answered any question I had in detail, and made communication awesome!!"
We responded:
"Thank you for leaving us a review, Shelby! This is all wonderful to hear! I'm so pleased to hear about your experience with Jody, and I'll be sure to pass along your kind words! The whole team at our State Farm office appreciates your support. If you have any more questions or need assistance with anything else, feel free to ask! -Rich"
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Jessica Lynch

November 4, 2024

5  out of  5
rating by Jessica Lynch
"Just want to say this is an outstanding place very easy and affordable to get insurance and they were very helpful."
We responded:
"Thank you so much, Jessica! Your wonderful review made our day! I'm so glad you're happy with our service, and we're here for you any time. -Rich"
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Lola Rivers

November 4, 2024

5  out of  5
rating by Lola Rivers
"I talked to Tiffany and she was amazing! I had cheap affordable insurance in less than 15 minutes. Amazing customer service!"
We responded:
"That's awesome, Lola! Thank you for sharing your experience with us! Tiffany is thankful for your compliments as well. Feel free to reach out if you have any questions regarding your new coverage. Thank you for choosing us! -Rich"
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Shelby Bryant

November 4, 2024

5  out of  5
rating by Shelby Bryant
"Tiffany is amazing, I highly recommend her she was very calm and professional with me regarding my needs and questions with the insurance. The whole experience was amazing. State Farm hands down had the best price for me."
We responded:
"Thank you for your wonderful feedback, Shelby! I’m so glad that Tiffany provided you with such a nice experience. We're thrilled to help you choose insurance that suits your specific needs and budget! Please feel free to ask us questions any time. We appreciate your recommendation! -Rich"
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danielle ewing

November 4, 2024

5  out of  5
rating by danielle ewing
"Very kind and helpful Nina is awesome happy to do business with state farm"
We responded:
"Thank you, Danielle! I'm very glad to hear you're happy with Nina's service! Your kind feedback means a lot to her, and she's here if you need anything else. -Rich"
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Sydney S

November 2, 2024

5  out of  5
rating by Sydney S
"I spoke with Nina to get a quote on auto insurance and she was very kind and helpful. This is my first time getting insurance and she made sure I understood every step of the process. She even found multiple different discounts to get my monthly payment as low as possible, considering I am still young and insurance can be very pricey. I’ve spoken to multiple agency’s over this last week trying to get the best price and a good understanding of exactly what I was paying for and Nina was by far the most helpful!"
We responded:
"Thank you so much for your kind words, Sydney! I’m thrilled to hear about your positive experience with Nina. Congratulations on taking the big step of choosing insurance—it's a significant milestone, especially for first-time buyers! I’m glad Nina was able to guide you through the process and help you feel informed. That's very important to us! Our hope is that you feel comfortable throughout. We're happy to help if you have any questions. Thank you for choosing our office! -Rich "
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Jordyn Miller

November 1, 2024

5  out of  5
rating by Jordyn Miller
"A great Insurance Agency! Laverne went above and beyond to help me determine what would be the best choice for life insurance! I will be back - a forever customer!"
We responded:
"Thank you so much for your wonderful review, Jordyn! I'm glad to hear about your experience with Laverne, and we're so grateful to have you with us at our office! Welcome and thank you for choosing us! -Rich"
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Kathy Parrack

October 11, 2024

5  out of  5
rating by Kathy Parrack
"Jody Has helped me so Much . I was struggling and new to this area and came from a hard situation . She has always done her best to help in any way she can . She has gone above and beyond . super thankful for this office"
We responded:
"We really appreciate you taking the time to share your experience with us, Kathy! I’m truly touched to hear that Jody has made such a positive impact during your transition. We strive to create a welcoming environment, and it means the world to us to know that she's made you feel supported. Jody is indeed a gem, and I’m grateful to have her on our team. If there’s anything else we can do for you, you're always welcome to reach out. -Rich"
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Ashley Massey

September 17, 2024

5  out of  5
rating by Ashley Massey
"Tiffany was amazing and very helpful, thank you!!"
We responded:
"We appreciate your positive review, Ashley! Tiffany would like you to know that it was a pleasure assisting you! Feel free to contact us if you have any questions. -Rich"
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Janie Dunaway

September 5, 2024

5  out of  5
rating by Janie Dunaway
"Great service and people!! Thank you Jody for all your help!!"
We responded:
"Thank you so much, Janie! We're happy to hear you had a great experience with our team. Jody will be thrilled to know they made a positive impact. We're here for all your insurance needs! - Rich"
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Patricia Brown

August 31, 2024

5  out of  5
rating by Patricia Brown
"Work really well with my needs. Very helpful."
We responded:
"Thank you for your kind words, Patricia! I’m very glad we were able to meet your needs and provide the assistance you were looking for. If you need anything else, please feel free to contact us. -Rich"
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Mike Magness

August 26, 2024

5  out of  5
rating by Mike Magness
"I would highly recommend this place if you are looking for home and/or auto insurance. Nina is very helpful. She listens closely to what your needs are and delivers excellent service."
We responded:
"Thank you very much for your kind words, Mike! We’re thrilled to hear that Nina was able to assist you so effectively. We truly appreciate your recommendation and are here for you if you need any further assistance with your insurance. -Rich"
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Kristin Niedzielski

August 23, 2024

5  out of  5
rating by Kristin Niedzielski
"I absolutely love how quick Nina assists me with quotes and the services they offer. It's nice to have a business with great customer service."
We responded:
"Thank you so much for your wonderful feedback, Kristin! I’m thrilled to hear that Nina’s quick assistance has positively impacted your experience. We strive to provide efficient customer service and it’s great to know that it’s shining through for you. If you need anything else or have questions, please feel free to let us know. -Rich"
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Brenda Woullard

August 23, 2024

5  out of  5
rating by Brenda Woullard
"I am new with State Farm and Ms Nina has made me feel very welcoming and has been very informative and very diligence in helping with issues thar has come about solving them and informing me right away. I want mind calling her because she make me feel comfortable."
We responded:
"Thank you so much for sharing your positive experience, Brenda! I'm delighted that Nina has made you feel welcome and supported as you navigate your new insurance with us. It's wonderful to know that she has made you feel comfortable because that's precisely what we strive for. We’re here to help if you have any more questions or need assistance. -Rich"
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Travis King

August 16, 2024

5  out of  5
rating by Travis King
"Excellent service! Very friendly and knowledgeable staff! They were extremely helpful and quick to answer any questions."
We responded:
"Thank you, Travis! We’re dedicated to providing prompt and effective support, so it’s awesome to know we succeeded in meeting your needs. If there’s anything else you need or if you have more inquiries, feel free to get in touch. -Rich"
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Jim Denman

August 13, 2024

5  out of  5
rating by Jim Denman
"These guys are great. Tiffany was very helpful and was able to get me exactly what i needed."
We responded:
"We appreciate your kind words, Jim! I'm so glad Tiffany could help you with your insurance needs, and she'll be pleased to know you're happy with her service! If there's anything else you need, just let us know. -Rich"
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kelly wilkison

August 7, 2024

5  out of  5
rating by kelly wilkison
"Jody at Rich Scott State Farm made the claims process easy and painless. She is AWESOME!"
We responded:
"Thank you so much, Kelly! We agree-Jody certainly is awesome! We appreciate your support and look forward to serving you again. -Rich"
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Nikki Stalker

August 5, 2024

5  out of  5
rating by Nikki Stalker
"Tiffany made insurance easy! Thankful for her expertise and kindness."
We responded:
"We appreciate your positive feedback, Nikki! I'm glad to hear Tiffany was helpful, and I'll be sure to let her know you're thankful for her assistance! If you need anything else, just let us know. -Rich"
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Joshua Vogt

July 31, 2024

5  out of  5
rating by Joshua Vogt
"Jody was able to get us the best rates, not only for auto, but also for life insurance. She provided fast and friendly service to ensure we had all the coverage we needed."
We responded:
"We appreciate your nice review, Joshua! It's awesome that Jody was able to quickly help you choose the coverage that suits your needs and budget! She'll be pleased to see your feedback. If you have any questions regarding your plans, feel free to contact us again. -Rich"
Profile photo of Shedynn Pedescleaux

Shedynn Pedescleaux

July 30, 2024

5  out of  5
rating by Shedynn Pedescleaux
"Tiffany was a great help!"
We responded:
"Shedynn thank you so much for leaving us a review! Tiffany is a great asset to our team. We appreciate you and your business and look forward to working with you in the future! - Rich"