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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janie Dunaway

Janie Dunaway

September 5, 2024

5  out of  5
rating by Janie Dunaway
"Great service and people!! Thank you Jody for all your help!!"
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Patricia Brown

August 31, 2024

5  out of  5
rating by Patricia Brown
"Work really well with my needs. Very helpful."
We responded:
"Thank you for your kind words, Patricia! I’m very glad we were able to meet your needs and provide the assistance you were looking for. If you need anything else, please feel free to contact us. -Rich"
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Mike Magness

August 26, 2024

5  out of  5
rating by Mike Magness
"I would highly recommend this place if you are looking for home and/or auto insurance. Nina is very helpful. She listens closely to what your needs are and delivers excellent service."
We responded:
"Thank you very much for your kind words, Mike! We’re thrilled to hear that Nina was able to assist you so effectively. We truly appreciate your recommendation and are here for you if you need any further assistance with your insurance. -Rich"
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Kristin Niedzielski

August 23, 2024

5  out of  5
rating by Kristin Niedzielski
"I absolutely love how quick Nina assists me with quotes and the services they offer. It's nice to have a business with great customer service."
We responded:
"Thank you so much for your wonderful feedback, Kristin! I’m thrilled to hear that Nina’s quick assistance has positively impacted your experience. We strive to provide efficient customer service and it’s great to know that it’s shining through for you. If you need anything else or have questions, please feel free to let us know. -Rich"
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Brenda Woullard

August 23, 2024

5  out of  5
rating by Brenda Woullard
"I am new with State Farm and Ms Nina has made me feel very welcoming and has been very informative and very diligence in helping with issues thar has come about solving them and informing me right away. I want mind calling her because she make me feel comfortable."
We responded:
"Thank you so much for sharing your positive experience, Brenda! I'm delighted that Nina has made you feel welcome and supported as you navigate your new insurance with us. It's wonderful to know that she has made you feel comfortable because that's precisely what we strive for. We’re here to help if you have any more questions or need assistance. -Rich"
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Travis King

August 16, 2024

5  out of  5
rating by Travis King
"Excellent service! Very friendly and knowledgeable staff! They were extremely helpful and quick to answer any questions."
We responded:
"Thank you, Travis! We’re dedicated to providing prompt and effective support, so it’s awesome to know we succeeded in meeting your needs. If there’s anything else you need or if you have more inquiries, feel free to get in touch. -Rich"
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Jim Denman

August 13, 2024

5  out of  5
rating by Jim Denman
"These guys are great. Tiffany was very helpful and was able to get me exactly what i needed."
We responded:
"We appreciate your kind words, Jim! I'm so glad Tiffany could help you with your insurance needs, and she'll be pleased to know you're happy with her service! If there's anything else you need, just let us know. -Rich"
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kelly wilkison

August 7, 2024

5  out of  5
rating by kelly wilkison
"Jody at Rich Scott State Farm made the claims process easy and painless. She is AWESOME!"
We responded:
"Thank you so much, Kelly! We agree-Jody certainly is awesome! We appreciate your support and look forward to serving you again. -Rich"
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Nikki Stalker

August 5, 2024

5  out of  5
rating by Nikki Stalker
"Tiffany made insurance easy! Thankful for her expertise and kindness."
We responded:
"We appreciate your positive feedback, Nikki! I'm glad to hear Tiffany was helpful, and I'll be sure to let her know you're thankful for her assistance! If you need anything else, just let us know. -Rich"
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Joshua Vogt

July 31, 2024

5  out of  5
rating by Joshua Vogt
"Jody was able to get us the best rates, not only for auto, but also for life insurance. She provided fast and friendly service to ensure we had all the coverage we needed."
We responded:
"We appreciate your nice review, Joshua! It's awesome that Jody was able to quickly help you choose the coverage that suits your needs and budget! She'll be pleased to see your feedback. If you have any questions regarding your plans, feel free to contact us again. -Rich"
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Shedynn Pedescleaux

July 30, 2024

5  out of  5
rating by Shedynn Pedescleaux
"Tiffany was a great help!"
We responded:
"Shedynn thank you so much for leaving us a review! Tiffany is a great asset to our team. We appreciate you and your business and look forward to working with you in the future! - Rich"
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Mikey P

July 26, 2024

5  out of  5
rating by Mikey P
"My wife and I recently got to work with Nina for quotes and had a fantastic experience. Nina was professional, knowledgeable, and truly made us feel valued. She took the time to understand our needs, answered all our questions, and provided clear, tailored recommendations. Her friendly demeanor and genuine care made the process stress-free and pleasant. Highly recommend Nina for all the help !!!!"
We responded:
"Thank you so much for leaving us this nice review and recommendation! I'm delighted to hear that you and your wife had such a positive experience working with Nina. We know we're very lucky to have her on our team, and it's fantastic to know that she made the insurance process feel simple and enjoyable for you. I'll be sure to pass along your kind words to her. Please let us know if you need any further assistance. -Rich"
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Keith

July 26, 2024

5  out of  5
rating by Keith
"Wonderful service. Great people. Felt like I was dealing with family."
We responded:
"Thank you so much for the kind words, Keith! We really try to create a warm, welcoming atmosphere, so it's great to know that this came through in your experience. We're glad we could help. Feel free to let us know if you need anything else. -Rich"
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McKenzie Williamson

July 26, 2024

5  out of  5
rating by McKenzie Williamson
"Tiffany has been a great help and is very easy to talk to😊"
We responded:
"This is wonderful, McKenzie! I'm so glad Tiffany has been helpful and reliable when assisting you! We appreciate your positive feedback and look forward to serving you again. -Rich"
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Tricia M

July 26, 2024

5  out of  5
rating by Tricia M
"I can’t say enough about Rich! I’ve been with State Farm for over 10 years. From the time I walked in, to the time I needed assistance he and his team were there to help. Thank you!"
We responded:
"Thank you so much, Tricia, for your longtime support! We're truly honored to have had you with us for the past ten years, and it's been a real pleasure to serve you! We want you to know that we're here if you need anything. Thank you for sticking with us and taking the time to share your experience. -Rich"
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Jen Rodgers

July 22, 2024

5  out of  5
rating by Jen Rodgers
"Laverne was fabulous to work with as always. She is quick and efficient. Thank you for your getting back with me quickly and updating policy as requested."
We responded:
"Thank you so much for leaving us such a wonderful review Jen! We appreciate you and any feedback you can provide! We look forward to serving you in the future. - Rich"
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Flo Rayon

July 19, 2024

5  out of  5
rating by Flo Rayon
"Jodie, who is employed here, has always gone that extra mile! She has taken care of flood insurance. Had a wrecker pick me up in New Braunfels, hooked me up with a rental car! Always calls me back to answer my questions and help me out. Best insurance office personnel I have ever had. She goes that extra mile for all her people!"
We responded:
"It's wonderful to hear about your exceptional experience with Jodie at our office, Flo! We're so lucky to have Jodie on her team because she's truly dedicated to making sure our Good Neighbors' needs are taken care of. She'll be so grateful for your acknowledgment of her efforts. Feel free to let us know if you need help with anything else. We're here to support you whenever you need us! -Rich"
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Rob Luna

July 17, 2024

5  out of  5
rating by Rob Luna
"Very quick and easy with very nice staff"
We responded:
"We appreciate your kind words, Rob! Our team strives to provide efficient service, so I'm glad to hear that we've been delivering on that front for you! Feel free to contact us if you need anything. -Rich"
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Maricela Lira

June 28, 2024

5  out of  5
rating by Maricela Lira
"Nina got a quote in record time...thank you so much for the quotes. I am still looking over the life insurance information you sent me. Thanks so much!"
We responded:
"Thank you so much for leaving us a nice review, Maricela! I'm glad to hear you received your quotes promptly and that you're finding the information useful. Nina also wants you to know that you're very welcome and she's happy to help! If you have any questions, feel free to ask! We hope to hear from you again soon! -Rich"
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Cali Fotheringham

June 28, 2024

5  out of  5
rating by Cali Fotheringham
"Great group of people!"
We responded:
"Thank you, Cali! We greatly appreciate having you with us! -Rich"
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Brent Mohn

June 28, 2024

5  out of  5
rating by Brent Mohn
"One of the better experiences I've had with an insurance company! Highly recommended you talk to Cali. Very professional and does an excellent job on taking care of you!"
We responded:
"Thank you so much for your kind words, Brent! I'm so glad Cali provided you with such a positive experience! Your recommendation means a lot to us, and we look forward to continuing to provide you with efficient service. If you need further assistance, you're welcome to reach out. -Rich"
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Sergio Perales

June 27, 2024

5  out of  5
rating by Sergio Perales
"Nina was very sweet and took her time to explain my question . I highly recommend doing bussiness cause of her . Will definitley be swapping insurance soon ."
We responded:
"Thank you for your glowing review, Sergio! This is wonderful to hear! Nina and the rest of our team greatly appreciate your recommendation and look forward to assisting you again soon. Thank you so much for choosing our State Farm office for your insurance needs! -Rich"
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Rebecca Carbone

June 27, 2024

5  out of  5
rating by Rebecca Carbone
"Laverne took awesome care of me and made sure I got what I needed without being pushy at all. Probably the easiest time I've had obtaining auto insurance ever. Will continue to use."
We responded:
"Thank you so much for your feedback, Rebecca! I'm pleased to hear that Laverne was helpful with your auto insurance needs! She'll definitely appreciate your kind words, as well! Please let us know if you need help with anything else. We look forward to serving you again! -Rich"
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Linda Lee

June 26, 2024

5  out of  5
rating by Linda Lee
"I really enjoy Tiffany handling my account. I can relax and be assured she has me covered."
We responded:
"Thank you so much for your positive review, Linda! It's wonderful to hear you feel comfortable and confident in Tiffany's abilities. She and the rest of our team are committed to making sure you feel at ease with your insurance coverage. Feel free to give us a call or stop by our office if there's anything else we can do for you! -Rich"
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Hunter Legros

June 26, 2024

5  out of  5
rating by Hunter Legros
"Nina helped answer all the questions I had . Will definitely call her when I move to Texas ."
We responded:
"Thank you for sharing your feedback, Hunter! We're thrilled to hear that Nina could answer all of your questions promptly. We'll be here and ready to make sure you receive the same efficient service after your move. We look forward to assisting you again soon! -Rich"